Privacy Policy
Last updated: July 1, 2026
Rain Networks ("we", "us", "our") respects your privacy. This policy explains what information we collect when you visit our website or contact us, how we use it, and the choices you have.
Information we collect
- Information you give us: your name, company, email address, phone number, and the message or request you submit through our contact form, live chat, or by email.
- Usage information: basic technical data your browser sends automatically, such as IP address, device and browser type, and the pages you view, used to keep the site secure and reliable.
How we use your information
- To respond to your inquiry and provide partner pricing, quotes, and support.
- To operate, maintain, and improve our website and services.
- To communicate with you about your account, orders, or requests you have made.
How we share information
We do not sell your personal information. We share it only with service providers who help us operate our website and communicate with you (for example, our live-chat and email providers), and only as needed to provide those services or when required by law.
Cookies and tracking
Our site uses only the cookies and local storage needed for core functionality, such as keeping your live-chat session active. If we add analytics or advertising trackers in the future, we will update this policy and provide a consent mechanism where required.
Data retention and security
We keep the information you provide only as long as needed to respond to you and meet our legal and business obligations, then delete or anonymize it. We use reasonable administrative and technical safeguards, including HTTPS encryption, to protect your information.
Your rights
Depending on where you live (including under the GDPR and CCPA/CPRA), you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of certain uses. To make a request, email [email protected] and we will respond as required by applicable law.
Contact us
Rain Networks
16212 Bothell Everett Highway, Suite F180, Mill Creek, WA 98012
Email: [email protected] · Phone: (425) 893-9800